Phase 1 | Background: Understanding the history behind the client's needs reveal critical factors in determining later tactics in providing viable and sustainable solutions.
Phase 2 | Scope: Defining the scope assess the client's needs and determines corresponding recommendations.
Phase 3 | Approach: How the client's needs are approached varies. First, a list of participants - or stakeholders - is provided. Second, a customized interview plan is created. Questions derive from organizational attributes which ensures every aspect of your organization is considered when recommending an intervention.
Organizational Attributes | Leaving you with a sustainable solution means making sure every aspect of your organization is considered when recommending an intervention. When appropriate, I will work with your internal departments to fill performance gaps and remedy opportunities for improvement.
Phase 4 | Constraints: As with any project, a variety of constraints can influence the shape, scope, and outcome of the needs analysis and assessment.
Phase 5 | Data Analysis: Intelligence gathered during needs analysis provides crucial tangible and intangible aspects of an individual's performance or an organization's opportunities. Tools, such as PEST (political, economic, social, and technical), SWOT (strengths, weaknesses, opportunities, and threats), and document analyses are used to zero in on the interventions needed to fill performance gaps identify opportunities for improvement.
Phase 6 | Conclusions: This phase is about pulling all the previous phases together and formulating a plan on how to move forward.
Phase 7 | Recommendations for Intervention: Whether the solution is for a single person, a team, or an entire organization, I will recommend environmental (intangible) and/or resource (tangible) interventions and provide sustainable solutions for performance gaps and opportunities for improvement.